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Privacy Policy

Last Updated: 01.07.2026

At Raso Crystals (www.rasocrystals.com), we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

To provide you with our products and services, we collect information in the following ways:

  • Personal Information You Provide: When you make a purchase, create an account, or contact us, we collect personal details such as your name, billing address, shipping address, email address (vakiriaindia@gmail.com), and phone number.
  • Payment Information: We do not store your credit card details. All payments are processed through secure, third-party payment gateways (e.g., Razorpay, PayPal, Stripe). Your payment data is handled exclusively by these encrypted processors.
  • Automated Information (Cookies & Tracking): When you browse our store, we automatically receive your computer’s internet protocol (IP) address, browser type, time zone, and information about how you interact with our website. We use “cookies” to keep track of your cart contents and optimize your shopping experience.

2. How We Use Your Information

We strictly use your information to operate our business and provide you with a seamless shopping experience. Your data is used to:

  • Process and fulfill your orders, including arranging shipping and providing order confirmations.
  • Communicate with you regarding your order, inquiries, or customer support requests.
  • Screen our orders for potential risk or fraud.
  • Provide you with marketing communications or advertising relating to our products (only if you have opted in). You can opt out of these at any time.
  • Improve and optimize our website analytics to better understand how our customers browse the site.

3. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties for their marketing purposes.

We only share your information with trusted third parties to help us operate our business, under strict confidentiality agreements. This includes:

  • Service Providers: E-commerce platforms (e.g., Shopify, WooCommerce), payment processors, and shipping carriers required to fulfill your order.
  • Legal Compliance: We may disclose your personal information if required by law, to respond to a subpoena or lawful request for information, or to protect our rights, property, or safety.

4. Data Retention and Security

  • Retention: When you place an order through Raso Crystals, we will maintain your Order Information for our records unless and until you ask us to delete this information. We are legally required to keep basic transaction records for tax and accounting purposes.
  • Security: We take commercially reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security, and you provide this data at your own risk.

5. Third-Party Links

Our website may contain links to third-party websites. If you click on a third-party link, you will be directed to that site. We are not responsible for the privacy practices or the content of other sites. We strongly advise you to review the Privacy Policy of every site you visit.

6. Children’s Privacy

Raso Crystals is not intended for individuals under the age of 18. We do not intentionally collect personal information from children. If you are the parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete it.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate data.
  • Request the deletion of your personal data (subject to certain legal exceptions).
  • Opt-out of any future marketing communications.

To exercise any of these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Raso Crystals